Latest News
Luminar set to go 'Beyond Hello' with Retail Eyes
Mon 24th November 2008
Retail Eyes appointed to carry out customer experience programme in Luminar's 92 UK nightclubs.
'Slash and burn' won't safeguard customer relationships in a recession
Wed 12th November 2008
As the UK wrestles with the effects of the economic recession, the Institute of Customer Service (ICS) is urging employers to
easyHotel appoints Retail Eyes for 'Quality Assurance' programme
Wed 29th October 2008
Retail Eyes to create and implement a unique 'mystery guest' customer experience programme.
Customers prepared to pay more for better service
Thu 23rd October 2008
And high street retailers beat online stores for feel good factor
TCG is at the cutting EDGE...
Tue 21st October 2008
TCG serves-up cash prizes at annual customer service awards
Retail Eyes Supports National Customer Service Week
Tue 23rd September 2008
Retail Eyes has become an official supporter of National Customer Service Week taking place from 6-12 October 2008.
Retail Eyes Joins Top 25 Research Agencies
Wed 3rd September 2008
Retail Eyes ranked 25th in Marketing Magazine's Market Research league tables.
Only 1 in 10 customers feel valued
Fri 27th June 2008
Speed of service is important but not at the sacrifice of good manners when choosing where to eat.
Stand Out From The Crowd
Customer Experience is one of the most cost effective methods of differentiating yourself from the competition.
Success Through Satisfaction
Customer satisfaction surveys are a highly effective method of gaining feedback from your customers and improving customer loyalty.