Our System

re:view

Unlike most other research agencies and mystery shopping companies, we don’t use ‘off the shelf software’ or a licensed product and we’re not reliant on external developers.

 

We provide our clients with a solid platform that’s as unique as their business to gain a detailed insight about their customers’ experiences.

 

re:view™ is one of the most technically advanced research and insights systems based on pioneering, state of the art IT that harnesses leading edge technology with ground breaking methodology.

 

Live & In Real-Time – All results are available in genuine real-time and accessible 24/7 so you can view and analyze your latest results as they happen.

 

Critical Focus – Alert notifications can be sent automatically from re:view™ highlighting any vital issues that require urgent attention and allowing you to rapidly resolve issues as they occur.

 

Flexible Reports – From top line to question specific results in just 3 clicks you can create your own reports at regional, area and location level cut whichever way you want, when you want.

 

Mobile Technology – You don’t have to be sat at your desk to access your latest results when you can see your feedback directly via smartphones, blackberry™, iPhone and pda’s.

 

User Friendly Insights – Not just for the insight team... we bring the data and numbers to life and our reports are designed to provide frontline operators with actionable insights in a graphical and easy to understand format.